Scott Wachtler

Responsible to lead development teams in forming, norming and storming best practices in the retail bank fraud space.

• Assisted three plus teams in developing and updating to become self-managing teams.
• Coordinated teams across different parts of the organization to implement improvements to our fraud determination systems.
• Worked with collegaues to improve our agility health and practices.

Responsible to lead business, medical and technical resources to scope, design and implement a variety of projects.

• Conducted a team of teams comprised of Business, Functional and Technial memebers to replace the Organization's legacy ERP - Financial (AP, AR, Expenses, Accounting, and GL Finance Accounting and Reporting alongside Supply Chain Contracting, Procurement and Logistics) and HCM Core (HR Core, Recruiting, Compensation, Performance and Education) Systems. The effort was a large scale team of teams that coordinated across several business organizations as well as newly aquired entities.
• Led cross-discplinary teams to implement a digital Expense Management Application and Contract Management System.
• Coordinated executive leadership in a process to evaluate and decide on a new ERP Solution through an RFP Process

Led the Infrastructure Project Team working to deliver enterprise level applications for the customer.

• Obtained AWS Solutions Architect Certification and mentored others to obtain their Certifcation by EOY.
• Trained and onboarded dozens of new associates into Agile Practices and Team Engagment Processes.
• Established new Metrics to drive collaborative improvements and resource allocation tracking; including a "white glove" approach to development teams requiring extensive assistance.
• Onboarded new Shared Core Systems and ensured availability by helping the team develop an automation approach and measuring outages.
• Drove Development Teams' independece by creating self-service tools and processes.
• Improved Sprint Release Processes by providing leadership and driving teams through the continuous improvement process by holding regular Retrospectives, providing measurement and the tracking of follow-on tasks.
• Simplified the Environment Management Team's Engagemetn Process through standard ceremonies and meetings, allowing the team to ensure appropriate information was generated and passed to us for exectuion and implementation.
• Stood up and managed a second Agile Team for Delivery, focused on Production Implementations and established a hand-off process to ensure applications were sufficiently tested priorr to implementation.
• Stood up new Agile Teams, assisted with Product Owner Training and modifying Agile Scrum Methods to work with Production Support Teams.
• Led a Project Delivery Team in implementing a rebranding of the Corporate site from ING Direct to Capital One.
• Managed over 20 concurrent project implementations identifying impediments, conflicts and coordinating with dependent teams.
• Assisted with creation and transition of associates into a standardized System Integrator Role.
• Presented Infrastructure as Agile at the Annual ScrumMaster summit in front of hundreds of other ScrumMasters
• Acted ast Disaster Recovery Test Lead Coordinator on multiple DR Tests through-out the years providing support and execution planning and tracking to ensure Audit Requirements were met.
• Stood up the first Infrastructure ScrumMaster Community of Practice.

Led a Team of five in support of the Production IT Application Team for the Bank which included maintenance, upgrades and off-hours support.

• Executed Quarterly Disaster Recovery Testing for Critical Applications including the Core Banking systems and Customer Facing Web Site.
• Upgraded critical systems like the Enterprise Scheduler (TIDAL) ensuring minimal impact to Regular Bank Processes.
• Provided Tier II support of Internal Web Applications, including Vendor Applicaitons like AWD (Workflow), SharePoint, SNAP Surveys and Summit Check 21.
• Developed IIS Web Reports to ensure daily Bank Operations met Audit Requirements, allowed business to measure work through-put and ensure depoistory regulations were met.
• Createdan Integrated Web Applicaitno to allow Management to view regulatory information, license status, change requests and open issues on each application.

Part of the Professional Services Organization I was responsible for the implementation, customization and development of the Plumtree Portal for multiple Customers.

• Implemented Plumtree Software at dozens of Corporate Sites.
• Provided assistance and guidance in Branding, Customization and Integration efforts of in-house applications into the Plumtree Portal
• Provided Taining for 20+ classes comprised of 20+ students in development techniques and ASP coding for additional feature development.
• Performed Integration and Development support for internal applications at Client sites.